Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Customer", "you") and 360Mart Trading Company, operating under the brand name Crispio ("we", "us", "our"), registered at 77/2, Pratap Enclave, Mohan Garden, Uttam Nagar, New Delhi – 110059.

By accessing our website, browsing products, or placing an order, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding contract.

2. Products & Ordering

2.1 Product Descriptions

We make every effort to display our products accurately, including images, descriptions, weights, and nutritional information. However, actual product appearance may vary slightly due to photography lighting or batch variations.

2.2 Order Placement

An order placed on our website constitutes an offer to purchase the product(s). We reserve the right to accept or decline any order. Your order is confirmed only after you receive a confirmation email or WhatsApp message from us.

2.3 Availability

All orders are subject to product availability. In the event a product is out of stock after your order is placed, we will notify you promptly and offer a full refund or alternative.

3. Pricing & Payment

All prices listed on crispio.in are in Indian Rupees (₹) and are inclusive of applicable GST unless stated otherwise.

• Prices are subject to change without prior notice.
• Promotional prices apply only during the stated promotional period.
• Payment is processed securely via Razorpay. We accept Credit/Debit Cards, UPI, Net Banking, and Wallets.
• We do not store your payment card details on our servers.
• In case of a payment failure, your order will not be confirmed. Please retry or contact us.

4. Delivery & Shipping

Please refer to our Delivery Policy for complete details on shipping timelines, charges, and coverage areas. By placing an order you agree to the terms stated therein.

5. Returns & Refunds

Please refer to our Refund & Cancellation Policy for full details. Orders once placed and confirmed cannot be cancelled unless under specific conditions outlined in that policy.

6. Intellectual Property

All content on this website — including logos, product images, brand name "Crispio", text, packaging designs, and website design — is the exclusive property of 360Mart Trading Company and is protected under applicable Indian intellectual property laws.

You may not reproduce, distribute, or use our content for commercial purposes without prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Crispio / 360Mart Trading Company shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability to you shall not exceed the amount paid for the specific order in question.

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, government actions, or courier failures.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in New Delhi, India.

9. Contact Us

For any queries regarding these Terms, please reach us at:

• Email: contact@crispio.com
• Phone / WhatsApp: +91 99397 31227
• Address: 77/2, Pratap Enclave, Mohan Garden, Uttam Nagar, New Delhi – 110059